Privacy policy
Privacy Policy
This Privacy Policy explains how Littlesleepiese collects, uses, stores, protects and discloses personal information when you visit, browse, create an account, contact us or purchase products through:
Littlesleepiese sells children's sets, children's pajamas, adult pajamas, outdoor sets and related apparel products.
We respect your privacy and process personal information in accordance with applicable data-protection laws, including the General Data Protection Regulation (EU) 2016/679 (GDPR) where applicable.
1. Business and Contact Information
Littlesleepiese
Email: info@littlesleepiese.shop
Phone: +39 352 445 9202
Business Address: Cascina Finil Nuovo, 5 Int. 1, 25050 Trenzano (BS), Italy
Website: https://littlesleepiese.shop
2. Information We Collect
Depending on how you interact with our website, we may collect the following categories of personal information.
Information You Provide
This may include:
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Full name
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Email address
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Telephone number
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Billing address
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Shipping address
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Order information
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Products purchased
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Order history
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Customer service communications
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Return and refund information
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Account information if you create an account
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Marketing preferences
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Information voluntarily provided through contact forms, reviews or customer-service communications
We do not intentionally request unnecessary sensitive personal information during the normal purchase process.
3. Payment Information
Payments are processed through authorized payment providers.
Littlesleepiese does not intentionally store complete payment-card numbers or security codes on its own systems.
Payment providers may collect and process payment information according to their own privacy policies and applicable law.
4. Automatically Collected Information
When you visit our website, certain technical information may be automatically collected.
This may include:
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IP address
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Browser type
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Device type
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Operating system
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Language settings
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Referring website
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Pages visited
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Products viewed
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Date and time of visits
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Approximate location derived from IP address
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Cookie identifiers
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Website interaction information
This information may be used to operate, secure and improve the website.
5. How We Use Personal Information
We may process personal information for the following purposes:
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Processing and fulfilling customer orders.
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Arranging delivery of purchased products.
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Sending order confirmations and shipping notifications.
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Responding to customer questions.
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Managing returns, refunds and exchanges.
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Detecting fraud and preventing unauthorized transactions.
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Maintaining website security.
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Improving website functionality and customer experience.
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Understanding website traffic and product interest.
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Complying with legal, tax and accounting requirements.
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Responding to lawful requests from government authorities.
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Sending marketing communications where legally permitted and where appropriate consent has been obtained.
We do not sell personal information to unrelated third parties for their independent marketing purposes.
6. Legal Bases for Processing
Where GDPR applies, we may process personal information on one or more of the following legal bases:
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Performance of a contract, including processing and delivering orders.
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Compliance with legal obligations.
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Legitimate interests, where those interests are not overridden by the individual's rights and freedoms.
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Consent, where consent is required by law.
Where processing is based on consent, you may withdraw your consent at any time.
Withdrawal of consent does not affect processing that occurred before consent was withdrawn.
7. Cookies and Tracking Technologies
Our website may use cookies and similar technologies.
Cookies may be used for:
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Shopping-cart functionality
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Checkout functionality
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Account authentication
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Website security
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Remembering customer preferences
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Analytics
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Website performance
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Marketing where legally permitted
You may manage cookies through your browser settings and, where available, through our cookie-consent tools.
Disabling certain cookies may affect website functionality.
8. Sharing Information With Service Providers
We may share necessary information with trusted service providers that help us operate our business.
These providers may include:
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Shopify and website technology providers
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Payment processors
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Shipping and logistics providers
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Email service providers
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Customer-service providers
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Website analytics providers
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Fraud-prevention providers
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IT and security service providers
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Professional advisers where necessary
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Government authorities where legally required
Service providers receive only the information reasonably necessary to perform their services.
Shopify provides the technology infrastructure used to operate the online store, while Littlesleepiese remains responsible for its merchant activities and customer relationships.
9. International Data Transfers
Some service providers may process personal information outside your country or outside the European Economic Area.
Where applicable, we take reasonable steps to ensure that international transfers are conducted using legally recognized safeguards required by applicable data-protection law.
10. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.
Order and transaction information may be retained for accounting, tax, legal and dispute-resolution purposes.
Customer-service communications may be retained to manage customer requests and resolve disputes.
Marketing information may be retained until you unsubscribe or withdraw consent where applicable.
Certain information may need to be retained longer where required by law.
11. Data Security
We use reasonable administrative, technical and organizational measures designed to protect personal information from unauthorized access, loss, alteration, misuse or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Customers should also take reasonable steps to protect their account credentials and devices.
12. Your Privacy Rights
Where GDPR applies, you may have the right to:
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Request access to your personal information.
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Request correction of inaccurate information.
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Request deletion of personal information where legally applicable.
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Request restriction of processing.
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Object to certain processing activities.
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Request data portability.
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Withdraw consent where processing is based on consent.
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Lodge a complaint with the appropriate data-protection authority.
Some rights are subject to legal exceptions and conditions.
To exercise your rights, contact:
We may request reasonable information to verify your identity before processing a privacy request.
13. Children's Privacy
Our website sells children's clothing and pajamas, but the website is intended for purchases made by adults or individuals legally permitted to enter into purchase contracts.
We do not knowingly use our website to directly solicit personal information from children for their own independent account or marketing purposes.
Parents or legal guardians who believe that personal information has been submitted improperly may contact us at:
14. Third-Party Websites
Our website may contain links to third-party websites or services.
This Privacy Policy does not govern third-party websites.
We recommend reviewing the privacy policies of third-party services before providing them with personal information.
15. Marketing Communications
Where permitted by law, we may send promotional communications regarding new products, offers or store updates.
Marketing communications will include an appropriate method to unsubscribe where required.
You may also contact us at info@littlesleepiese.shop to request removal from marketing communications.
16. Privacy Policy Updates
We may update this Privacy Policy periodically.
Changes will be published on:
We encourage customers to review this Privacy Policy periodically.
17. Contact Information
For privacy questions, data requests or concerns:
Littlesleepiese
Email: info@littlesleepiese.shop
Phone: +39 352 445 9202
Address: Cascina Finil Nuovo, 5 Int. 1, 25050 Trenzano (BS), Italy
Website: https://littlesleepiese.shop
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